The prices of our catalog are indicated in Swiss francs, net amount, VAT and guarantee included. Items benefiting from a guarantee are subjected to the conditions of the valid offer when the order is placed. The guarantee starts working the day of delivery of the item, justified by the accompanying document (invoice), which we ask you to keep carefully. Are not covered: the damages due to a wrong maintenance, to a disrespect of the instructions for use, or to a normal wear and tear.
In case of unavailability of a product, we will inform you as soon as possible.
Terms of payment:
Methods of payment: credit card payment.
Delivery and transport:
The sending of available articles is made by Post within approximately 3-5 days.
Return or exchange of goods:
Items must be sent back intact and complete in their original packing (with labels containing their references), accompanied with the delivery note, within 14 days after reception of your parcel. Postal charges regarding the way back are at your expense. In the case of an order exchange, the postal charges of your new order are offered to you.
Verify the conditiom of the goods delivered without waiting, to exclude obvious vices or defects of materials and manufacturing, as well as damage due to the transport. According to the law, you are obliged to indicate us any defect or anomaly affecting the items delivered to allow us to fix the problem.
IT and privacy:
All the personal data will be considered as confidential. The necessary information for the management of the order will be the object of an IT processing and can be communicated to companies associated with the management of the order.
Rentchnick Werzinger Zazazou
3 Place du Molard, 1204 Geneva, Switzerland